Privacy Policy for Cartify

Privacy Policy1. Introduction
Welcome to Cartify ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how Cartify collects, uses, and shares information when you install or use our app in connection with your Shopify-supported store.By using Cartify, you agree to the collection and use of information in accordance with this policy.2. Information We Collect
When you install Cartify, we automatically access certain information from your Shopify account to operate our app efficiently. This includes:- Shop Information: Store name, email, and store domain.
- Order Information: We process order data to enable upsells, add-ons, and rewards within your cart drawer.
- Theme Information: To ensure proper integration with your store’s theme.We do not collect, store, or have access to customers' personal data beyond what is required to process order-related features.We may also collect metadata such as install/uninstall dates and usage statistics to improve our service.3. How We Use Your Information
The information we collect is used to:- Provide, maintain, and improve Cartify features.
- Ensure seamless integration with your Shopify store.
- Offer customer support and troubleshoot technical issues.
- Monitor app performance and user interactions to enhance functionality.
- Comply with legal and regulatory requirements.We do not sell, rent, or share your personal information with third parties for marketing purposes.4. Sharing Your Information
We may share store-related data in the following limited circumstances:- With Shopify: To ensure compatibility and proper functionality within your store.
- Legal Compliance: If required by law, regulation, subpoena, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your store data may be transferred as part of the business transaction.We do not share customer personal data unless required for order processing through Shopify’s platform.5. Data Retention
We retain your store’s data only for as long as necessary to provide our services. If you uninstall Cartify, we no longer collect or process data from your store. However, Shopify may retain order-related data as per their policies.6. Your Rights
If you are a resident of the European Economic Area (EEA) or California, you have rights regarding your personal data, including:- The right to access, update, or delete your data.
- The right to object to processing based on legitimate interests.
- The right to request data portability.To exercise these rights, please contact us at [Your Support Email].7. Security Measures
We take reasonable steps to protect your data from unauthorized access, loss, misuse, or alteration. However, no online platform can guarantee absolute security.8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our app, services, or legal requirements. If we make material changes.9. Contact Us
If you have questions or concerns about our privacy practices, please contact us:- Email: [email protected]Last Updated: Thursday, 6 February 2025